Search for: Plum Voice Blog Posts How to Create Effective Communication with Automation By Rebecca Burdick One Number to Rule Them All: Using a single number for Voice and SMS applications By Jason Myers How Do You Make A Virtual Agent? By PlumMarketing Why Choose Virtual Agents For Call Centers? By PlumMarketing Top Reasons To Consider A Virtual Agent for Customer Service By PlumMarketing How to Optimize Engagement with Virtual Agents By Katie Sekelsky Conversational AI Chatbots and Virtual Agent Solutions By Dylan Teal What Is IVR Automation? By Katie Sekelsky 4 IVR Compliance Issues to Consider When Shopping Around By Katie Sekelsky Data Security Laws and How They Affect Your Call Center By Katie Sekelsky How Does Conversational Voice AI Work? By PlumMarketing The Best IVRs for Card Activation Follow These Best Practices By PlumMarketing « Previous 1 2 3 4 5 … 19 Next » What To Consider when Looking for an AI Chatbot Builder By Dylan Teal Benefits of AI Chatbots in Customer Service By Dylan Teal 6 Considerations in Outsourcing IVR By Dylan Teal How Conversational AI Can Help Insurance Companies Attract and Retain Customers By PlumMarketing How Utility Companies Use Conversational AI By PlumMarketing 5 NLP Software Applications in Banking By PlumMarketing How To Build An Integrated NLP Call Center By PlumMarketing Top Applications of NLP Software in Healthcare By PlumMarketing How Conversational AI Software Is Used In Customer Service By PlumMarketing Optimize CX with Live & Virtual Agents By Katie Sekelsky IVR Payment Systems By Dylan Teal What is a Key Differentiator of Conversational AI? By PlumMarketing 1 2 3 … 19 Next »
DEV - Programmable voice platform for dynamic, complex, and secure apps
Fuse - Programmable GUI environment that enables team collaboration for voice apps
SecureAssistant - Agent-present virtual voice assistant for secure payments
Insight - Omni-channel survey creator
VoiceTrends - Analytics for voice applications
Conversational AI - Understand caller intent
Professional Services - Accelerate deployment for rapid ROI
Account Inquiries & FAQs - Handle repetitive queries with ease
Card Activations & Servicing - Improve card profitability
Mobile Workforce Reporting - Automate timekeeping processes over the phone
Notifications & Reminders - Leverage voice dialogs and SMS to get the word out
Payments - Process secure customer payments over the phone
Surveys - Build voice surveys in minutes
Support & Docs
White Papers
Case Studies
Webinars
Blog
Security & Compliance
