Search for: The Customer Service Automation Tool You Need At Your Healthcare Facility By PlumMarketing Customer Service Automation in Banking – A 2020 Update By Jaime Bailey New Year, New IVR? Four things to do to Improve your IVR and Customer Service in the New Year By Jason Myers AI: Is it Something You Want or Something You Need? By Jason Myers The Path to Contact Center Automation First Starts With Manual Work By PlumMarketing How to Cut Out the Manual Work of Managing Your Mobile or Remote Workforce By Jaime Bailey Actionable Uses for Conversational IVR-generated Data By Jason Myers Maintain a Steady Cash Flow with Outbound and Reminder Apps By Nandita Keeler How Your Contact Center Can Become the Key Driver of Customer Survey Responses By Nandita Keeler IVR and CCPA: Easy Access to Digital Privacy Management By Jason Myers How Your Business Can Hit the 90/10 Rule for Call Automation By PlumMarketing Practice What You Preach: A Demonstrated Commitment to Customer Service By Jason Myers « Previous 1 2 3 4 5 … 17 Next » The Best IVRs for Card Activation Follow These Best Practices By PlumMarketing Balance Patient Convenience and Payment Security By PlumMarketing Plum’s Virtual Payment Agent That Conferences Into Calls to Descope Contact Centers from PCI-DSS By Katie Sekelsky 5 Easy Ways Modernized IVR Software Is Used for Insurance Companies By PlumMarketing Plum Fuse Improves Healthcare Patient Experience Through IVR Interaction By PlumMarketing For The Best Cloud-Based IVR for Call Centers, Look For This By PlumMarketing How To Find The Best Cloud IVR For Banking By PlumMarketing Your RX for Good CX: Pay by Phone for Medical Billing By PlumMarketing How To Simplify PCI Compliance With Descoping By Katie Sekelsky Why IVRs Are Highly Useful When It Comes to the Banking Sector By PlumMarketing Protect Your IVR from Attacks with One Simple Tool By Jason Myers Why Using IVR Software for Payment Processing Makes Sense By Jason Myers 1 2 3 … 17 Next »
Payments - Process secure customer payments over the phone
Account Inquiries & FAQs - Handle repetitive queries with ease
Card Activations & Servicing - Improve card profitability
Surveys - Build voice surveys in minutes
Mobile Workforce Reporting - Automate timekeeping processes over the phone
Notifications & Reminders - Leverage voice dialogs and SMS to get the word out
Conversational AI - Understand caller intent
Professional Services - Accelerate deployment for rapid ROI
Plum DEV - Programmable voice platform for dynamic, complex, and secure apps
Plum Fuse - Programmable GUI environment that enables team collaboration for voice apps
Plum SecureAssistant - PCI-Compliant Payment Processing
Plum Insight - Omni-channel survey creator
VoiceTrends - Analytics for voice applications
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