Search for: Plum Voice Blog Posts How to Write Surveys People Actually Take By Bartleby Monster How Surveys Became Vital to Modern Society By Bartleby Monster Enterprise Rent-A-Car’s Thoughtful, Focused Approach to Surveys By Bartleby Monster Is the Golden Rule Too Simplistic for Customer Service? By Bartleby Monster What Are Surveys Again? By Bartleby Monster Conduct Surveys for Constructive Criticism, Not Praise By Bartleby Monster The Origins of Surveys By Bartleby Monster Shouldn’t Technology Adapt to the Customer? By Bartleby Monster Does Customer Satisfaction Affect Employee Satisfaction? By Bartleby Monster New Tech Gauges Customer Satisfaction Via Emotion in Voice By Bartleby Monster Study: Self-Service Technologies Need an Opt-Out Button By Bartleby Monster What Happens When You Try to Trick Customers By Bartleby Monster « Previous 1 … 16 17 18 19 Next » What To Consider when Looking for an AI Chatbot Builder By PlumMarketing Benefits of AI Chatbots in Customer Service By PlumMarketing 6 Considerations in Outsourcing IVR By PlumMarketing How Conversational AI Can Help Insurance Companies Attract and Retain Customers By PlumMarketing How Utility Companies Use Conversational AI By PlumMarketing 5 NLP Software Applications in Banking By PlumMarketing How To Build An Integrated NLP Call Center By PlumMarketing Top Applications of NLP Software in Healthcare By PlumMarketing How Conversational AI Software Is Used In Customer Service By PlumMarketing Optimize CX with Live & Virtual Agents By Katie Sekelsky IVR Payment Systems By PlumMarketing What is a Key Differentiator of Conversational AI? By PlumMarketing 1 2 3 … 19 Next »
DEV - Programmable voice platform for dynamic, complex, and secure apps
Fuse - Programmable GUI environment that enables team collaboration for voice apps
SecureAssistant - Agent-present virtual voice assistant for secure payments
Insight - Omni-channel survey creator
VoiceTrends - Analytics for voice applications
Conversational AI - Understand caller intent
Professional Services - Accelerate deployment for rapid ROI
Account Inquiries & FAQs - Handle repetitive queries with ease
Card Activations & Servicing - Improve card profitability
Mobile Workforce Reporting - Automate timekeeping processes over the phone
Notifications & Reminders - Leverage voice dialogs and SMS to get the word out
Payments - Process secure customer payments over the phone
Surveys - Build voice surveys in minutes
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