Search for: Plum Voice Blog Posts Chatbots and Virtual Assistants: How to Choose the Right Conversational Platform By PlumMarketing What Is IVR Automation? By Katie Sekelsky 4 IVR Compliance Issues to Consider When Shopping Around By Katie Sekelsky Data Security Laws and How They Affect Your Call Center By Katie Sekelsky How Does Conversational Voice AI Work? By PlumMarketing The Best IVRs for Card Activation Follow These Best Practices By PlumMarketing Balance Patient Convenience and Payment Security By PlumMarketing Plum’s Virtual Payment Agent That Conferences Into Calls to Descope Contact Centers from PCI-DSS By Katie Sekelsky 5 Easy Ways Modernized IVR Software Is Used for Insurance Companies By PlumMarketing Plum Fuse Improves Healthcare Patient Experience Through IVR Interaction By PlumMarketing For The Best Cloud-Based IVR for Call Centers, Look For This By PlumMarketing How To Find The Best Cloud IVR For Banking By PlumMarketing 1 2 3 … 17 Next » Your RX for Good CX: Pay by Phone for Medical Billing By PlumMarketing How To Simplify PCI Compliance With Descoping By Katie Sekelsky Why IVRs Are Highly Useful When It Comes to the Banking Sector By PlumMarketing Protect Your IVR from Attacks with One Simple Tool By Jason Myers Why Using IVR Software for Payment Processing Makes Sense By Jason Myers What are Intelligent Virtual Agents and How Can They Improve CX? By PlumMarketing Improving Healthcare Communications with Cloud IVR By Jason Myers 3 Ways Utility Companies Can Improve the Use of Their Voice Channel By PlumMarketing Giving a Voice to Customer Experience By Jason Myers Announcing our New Website… By Jaime Bailey Best Practices for Using Plum Voice in a Crisis By Rebecca Burdick The Solution That Can Bridge Your Fragmented Business Communications By Jaime Bailey « Previous 1 2 3 4 … 17 Next »
Payments - Process secure customer payments over the phone
Account Inquiries & FAQs - Handle repetitive queries with ease
Card Activations & Servicing - Improve card profitability
Surveys - Build voice surveys in minutes
Mobile Workforce Reporting - Automate timekeeping processes over the phone
Notifications & Reminders - Leverage voice dialogs and SMS to get the word out
Conversational AI - Understand caller intent
Professional Services - Accelerate deployment for rapid ROI
DEV - Programmable voice platform for dynamic, complex, and secure apps
Fuse - Programmable GUI environment that enables team collaboration for voice apps
SecureAssistant - Agent-present virtual voice assistant for secure payments
Insight - Omni-channel survey creator
VoiceTrends - Analytics for voice applications
Financial Services
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Insurance
Prepaid
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What is IVR?
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What is VoiceXML?
