Search for: Plum Voice Blog Posts Most Common Types of Virtual Agents and How They’re Used By PlumMarketing First Call Resolution 101: The Ultimate Guide By PlumMarketing 6 Examples of Conversational AI Use Cases in Healthcare By Katie Sekelsky How To Increase Efficiency With Digital Workforces By PlumMarketing Intelligent Virtual Agents 101: The Basics By SVP, John Triano How Companies ‘Win’ with Automation By Rebecca Burdick IVA vs. RPA By SVP, John Triano Are IVR Payments Safe? By Katie Sekelsky Examples of Conversational AI Use Cases in Financial Services By PlumMarketing Why Is Conversational AI Important? By PlumMarketing Making the Build vs. Buy Decision for Automated Conversational Voice Services and Solutions By SVP, John Triano Plum Fuse: The No Coding Route that Boosts Your Automation from Good to Great. By Rebecca Burdick 1 2 3 … 18 Next » How to Create Effective Communication with Automation By Rebecca Burdick One Number to Rule Them All: Using a single number for Voice and SMS applications By Jason Myers How Do You Make A Virtual Agent? By PlumMarketing Why Choose Virtual Agents For Call Centers? By PlumMarketing Top Reasons To Consider A Virtual Agent for Customer Service By PlumMarketing How to Optimize Engagement with Virtual Agents By Katie Sekelsky Chatbots and Virtual Assistants: How to Choose the Right Conversational Platform By PlumMarketing What Is IVR Automation? By Katie Sekelsky 4 IVR Compliance Issues to Consider When Shopping Around By Katie Sekelsky Data Security Laws and How They Affect Your Call Center By Katie Sekelsky How Does Conversational Voice AI Work? By PlumMarketing The Best IVRs for Card Activation Follow These Best Practices By PlumMarketing « Previous 1 2 3 4 … 18 Next »
Payments - Process secure customer payments over the phone
Account Inquiries & FAQs - Handle repetitive queries with ease
Card Activations & Servicing - Improve card profitability
Surveys - Build voice surveys in minutes
Mobile Workforce Reporting - Automate timekeeping processes over the phone
Notifications & Reminders - Leverage voice dialogs and SMS to get the word out
Conversational AI - Understand caller intent
Professional Services - Accelerate deployment for rapid ROI
DEV - Programmable voice platform for dynamic, complex, and secure apps
Fuse - Programmable GUI environment that enables team collaboration for voice apps
SecureAssistant - Agent-present virtual voice assistant for secure payments
Insight - Omni-channel survey creator
VoiceTrends - Analytics for voice applications
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