Search for: Plum Voice Blog Posts What To Consider when Looking for an AI Chatbot Builder By Dylan Teal Benefits of AI Chatbots in Customer Service By Dylan Teal 6 Considerations in Outsourcing IVR By Dylan Teal How Conversational AI Can Help Insurance Companies Attract and Retain Customers By PlumMarketing How Utility Companies Use Conversational AI By PlumMarketing 5 NLP Software Applications in Banking By PlumMarketing How To Build An Integrated NLP Call Center By PlumMarketing Top Applications of NLP Software in Healthcare By PlumMarketing How Conversational AI Software Is Used In Customer Service By PlumMarketing Optimize CX with Live & Virtual Agents By Katie Sekelsky IVR Payment Systems By Dylan Teal What is a Key Differentiator of Conversational AI? By PlumMarketing 1 2 3 … 19 Next » Most Common Types of Virtual Agents and How They’re Used By PlumMarketing First Call Resolution 101: The Ultimate Guide By PlumMarketing Examples of Conversational AI in Healthcare By Katie Sekelsky How To Increase Efficiency With Digital Workforces By PlumMarketing Intelligent Virtual Agents 101: The Basics By SVP, John Triano How Companies ‘Win’ with Automation By Rebecca Burdick IVA vs. RPA By SVP, John Triano Are IVR Payments Safe? By Katie Sekelsky Examples of Conversational AI in Financial Services By Dylan Teal Migrating to Conversational AI By Dylan Teal Making the Build vs. Buy Decision for Automated Conversational Voice Services and Solutions By SVP, John Triano Plum Fuse: The No Coding Route that Boosts Your Automation from Good to Great. By Rebecca Burdick « Previous 1 2 3 4 … 19 Next »
DEV - Programmable voice platform for dynamic, complex, and secure apps
Fuse - Programmable GUI environment that enables team collaboration for voice apps
SecureAssistant - Agent-present virtual voice assistant for secure payments
Insight - Omni-channel survey creator
VoiceTrends - Analytics for voice applications
Conversational AI - Understand caller intent
Professional Services - Accelerate deployment for rapid ROI
Account Inquiries & FAQs - Handle repetitive queries with ease
Card Activations & Servicing - Improve card profitability
Mobile Workforce Reporting - Automate timekeeping processes over the phone
Notifications & Reminders - Leverage voice dialogs and SMS to get the word out
Payments - Process secure customer payments over the phone
Surveys - Build voice surveys in minutes
Support & Docs
White Papers
Case Studies
Webinars
Blog
Security & Compliance
