Search for: Plum Voice Blog Posts Most Common Types of Virtual Agents and How They’re Used By PlumMarketing First Call Resolution 101: The Ultimate Guide By PlumMarketing 6 Examples of Conversational AI Use Cases in Healthcare By Katie Sekelsky How To Increase Efficiency With Digital Workforces By PlumMarketing Intelligent Virtual Agents 101: The Basics By SVP, John Triano How Companies ‘Win’ with Automation By Rebecca Burdick IVA vs. RPA By SVP, John Triano Are IVR Payments Safe? By Katie Sekelsky Examples of Conversational AI Use Cases in Financial Services By PlumMarketing Why Is Conversational AI Important? By PlumMarketing Making the Build vs. Buy Decision for Automated Conversational Voice Services and Solutions By SVP, John Triano Plum Fuse: The No Coding Route that Boosts Your Automation from Good to Great. By Rebecca Burdick 1 2 3 … 18 Next » Balance Patient Convenience and Payment Security By PlumMarketing Plum’s Virtual Payment Agent That Conferences Into Calls to Descope Contact Centers from PCI-DSS By Katie Sekelsky 5 Easy Ways Modernized IVR Software Is Used for Insurance Companies By PlumMarketing Plum Fuse Improves Healthcare Patient Experience Through IVR Interaction By PlumMarketing For The Best Cloud-Based IVR for Call Centers, Look For This By PlumMarketing How To Find The Best Cloud IVR For Banking By PlumMarketing Your RX for Good CX: Pay by Phone for Medical Billing By PlumMarketing How To Simplify PCI Compliance With Descoping By Katie Sekelsky Why IVRs Are Highly Useful When It Comes to the Banking Sector By PlumMarketing Protect Your IVR from Attacks with One Simple Tool By Jason Myers Why Using IVR Software for Payment Processing Makes Sense By Jason Myers What are Intelligent Virtual Agents and How Can They Improve CX? By PlumMarketing « Previous 1 2 3 4 5 … 18 Next »
Payments - Process secure customer payments over the phone
Account Inquiries & FAQs - Handle repetitive queries with ease
Card Activations & Servicing - Improve card profitability
Surveys - Build voice surveys in minutes
Mobile Workforce Reporting - Automate timekeeping processes over the phone
Notifications & Reminders - Leverage voice dialogs and SMS to get the word out
Conversational AI - Understand caller intent
Professional Services - Accelerate deployment for rapid ROI
DEV - Programmable voice platform for dynamic, complex, and secure apps
Fuse - Programmable GUI environment that enables team collaboration for voice apps
SecureAssistant - Agent-present virtual voice assistant for secure payments
Insight - Omni-channel survey creator
VoiceTrends - Analytics for voice applications
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