Search for: Plum Voice Blog Posts What To Consider when Looking for an AI Chatbot Builder By PlumMarketing Benefits of AI Chatbots in Customer Service By PlumMarketing 6 Considerations in Outsourcing IVR By PlumMarketing How Conversational AI Can Help Insurance Companies Attract and Retain Customers By PlumMarketing How Utility Companies Use Conversational AI By PlumMarketing 5 NLP Software Applications in Banking By PlumMarketing How To Build An Integrated NLP Call Center By PlumMarketing Top Applications of NLP Software in Healthcare By PlumMarketing How Conversational AI Software Is Used In Customer Service By PlumMarketing Optimize CX with Live & Virtual Agents By Katie Sekelsky Nine Things To Look For In IVR Payment Systems By PlumMarketing What is a Key Differentiator of Conversational AI? By PlumMarketing 1 2 3 … 19 Next » People Don’t Mind Talking to Computers, Really By Bartleby Monster 3 Customer Feedback Best Practices to Follow By Bartleby Monster Samsung, Nuance and the Future of Speech Rec By Bartleby Monster Don’t Use Old Techniques with Your New Call Center Technology By Bartleby Monster 3 Studies Showing Why You Shouldn’t Put Customers on Hold By Bartleby Monster 5 Reasons You Need Mature And Stable Contact Center Technology By Bartleby Monster 3 Reasons Why Your Technology Vendor Is as Important as the Technology By Bartleby Monster What’s the Safest Way to Pay By Credit Card? By Bartleby Monster Make Your Call Center a No Phishing Zone, Please By Bartleby Monster 7 Call Automation Must-Haves for Payments Organizations By Bartleby Monster 5 Ways to Avoid Putting Customers on Hold By Bartleby Monster Study: Making Automated Technology Easier for Older Adults to Use By Bartleby Monster « Previous 1 … 14 15 16 17 18 19 Next »
Payments - Process secure customer payments over the phone
Account Inquiries & FAQs - Handle repetitive queries with ease
Card Activations & Servicing - Improve card profitability
Surveys - Build voice surveys in minutes
Mobile Workforce Reporting - Automate timekeeping processes over the phone
Notifications & Reminders - Leverage voice dialogs and SMS to get the word out
Conversational AI - Understand caller intent
Professional Services - Accelerate deployment for rapid ROI
DEV - Programmable voice platform for dynamic, complex, and secure apps
Fuse - Programmable GUI environment that enables team collaboration for voice apps
SecureAssistant - Agent-present virtual voice assistant for secure payments
Insight - Omni-channel survey creator
VoiceTrends - Analytics for voice applications
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What is IVR?
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