Search for: Plum Voice Blog Posts Plum Fuse: The No Coding Route that Boosts Your Automation from Good to Great. By Rebecca Burdick How to Create Effective Communication with Automation By Rebecca Burdick One Number to Rule Them All: Using a single number for Voice and SMS applications By Jason Myers How Do You Make A Virtual Agent? By PlumMarketing Why Choose Virtual Agents For Call Centers? By PlumMarketing Top Reasons To Consider A Virtual Agent for Customer Service By PlumMarketing How to Optimize Engagement with Virtual Agents By Katie Sekelsky Chatbots and Virtual Assistants: How to Choose the Right Conversational Platform By PlumMarketing What Is IVR Automation? By Katie Sekelsky 4 IVR Compliance Issues to Consider When Shopping Around By Katie Sekelsky Data Security Laws and How They Affect Your Call Center By Katie Sekelsky How Does Conversational Voice AI Work? By PlumMarketing 1 2 3 … 18 Next » Customer Survey Tips: How to Get Customers to Start and Finish Surveys By Bartleby Monster How to Write Surveys People Actually Take By Bartleby Monster How Surveys Became Vital to Modern Society By Bartleby Monster Enterprise Rent-A-Car’s Thoughtful, Focused Approach to Surveys By Bartleby Monster Is the Golden Rule Too Simplistic for Customer Service? By Bartleby Monster What Are Surveys Again? By Bartleby Monster Conduct Surveys for Constructive Criticism, Not Praise By Bartleby Monster The Origins of Surveys By Bartleby Monster Shouldn’t Technology Adapt to the Customer? By Bartleby Monster Does Customer Satisfaction Affect Employee Satisfaction? By Bartleby Monster New Tech Gauges Customer Satisfaction Via Emotion in Voice By Bartleby Monster Study: Self-Service Technologies Need an Opt-Out Button By Bartleby Monster « Previous 1 … 14 15 16 17 18 Next »
Payments - Process secure customer payments over the phone
Account Inquiries & FAQs - Handle repetitive queries with ease
Card Activations & Servicing - Improve card profitability
Surveys - Build voice surveys in minutes
Mobile Workforce Reporting - Automate timekeeping processes over the phone
Notifications & Reminders - Leverage voice dialogs and SMS to get the word out
Conversational AI - Understand caller intent
Professional Services - Accelerate deployment for rapid ROI
DEV - Programmable voice platform for dynamic, complex, and secure apps
Fuse - Programmable GUI environment that enables team collaboration for voice apps
SecureAssistant - Agent-present virtual voice assistant for secure payments
Insight - Omni-channel survey creator
VoiceTrends - Analytics for voice applications
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