Search for: Plum Voice Blogs on CPaaS, Voice Automation, Generative AI and more Bulk Upload Audio Prompts By Dylan Teal 7 Solutions to Reduce Hospital Readmission Rates By Dylan Teal A Beginner’s Guide to HIPAA and PCI-DSS Compliance By Dylan Teal Adding Voice Biometrics Security is as Easy as A-P-I By PlumMarketing What is Natural Language Processing (NLP)? By Dylan Teal Plum Fuse Pre-Built Template Center By Dylan Teal Plum Chat – What is a Chatbot? By Dylan Teal How Conversational AI Software Is Used In Customer Service By Dylan Teal What To Consider when Looking for an AI Chatbot Builder By Dylan Teal Benefits of AI Chatbots in Customer Service By Dylan Teal 6 Considerations in Outsourcing IVR By PlumMarketing How Conversational AI Can Help Insurance Companies Attract and Retain Customers By PlumMarketing 1 2 3 … 20 Next » How to Optimize Engagement with Virtual Agents By Katie Sekelsky Conversational AI Chatbots and Virtual Agent Solutions By Dylan Teal What Is IVR Automation? By Katie Sekelsky 4 IVR Compliance Issues to Consider When Shopping Around By Katie Sekelsky Data Security Laws and How They Affect Your Call Center By Katie Sekelsky How Does Conversational Voice AI Work? By PlumMarketing The Best IVRs for Card Activation Follow These Best Practices By PlumMarketing Healthcare Payment Systems – IVR By Dylan Teal Plum’s Virtual Payment Agent That Conferences Into Calls to Descope Contact Centers from PCI-DSS By Katie Sekelsky 5 Easy Ways Modernized IVR Software Is Used for Insurance Companies By PlumMarketing Plum Fuse Improves Healthcare Patient Experience Through IVR Interaction By PlumMarketing For The Best Cloud-Based IVR for Call Centers, Look For This By PlumMarketing « Previous 1 2 3 4 5 6 … 20 Next »
Fuse - Low-Code Programmable GUI Environment
Chat - Omni-channel communication with chatbots
Conversational AI - Understand caller intent
DEV - Programmable voice platform for dynamic, complex, and secure apps
Insight - Omni-channel survey creator
Message - Enterprise-Level SMS Campaign Management Platform
Professional Services - Accelerate deployment for rapid ROI
SecureAssistant - Agent-present virtual voice assistant for secure payments
VoiceTrends - Analytics for voice applications
Account Inquiries & FAQs - Handle repetitive queries with ease
Card Activations & Servicing - Improve card profitability
Remote Workforce Reporting - Automate timekeeping processes
Notifications & Reminders - Leverage voice dialogs and SMS
Payments - Process secure customer payments over the phone
Surveys - Build voice surveys in minutes
Banking & Financial Services - Account access with security
Healthcare - Automate patient communications
Insurance - Account access for agents & policyholders
Prepaid Cards - Card management & support
Technology & SaaS - Expanded voice and conversation AI capabilties
Utilities - Automated notifications & communications
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