A supercharged IVR call-flow editor and communications platform.
Automate your calls and manage your communications without coding, setting up infrastructure or maintaining data centers.
Powerful enough to unify your company’s communications—IVR, email, SMS, Twitter and Facebook—yet easy to use because of its innovative and accessible toolset, Plum Fuse bridges the gap between power and simplicity.
Fuse puts coding and APIs in the background and pulls visual call flows to the foreground. With Fuse, anyone can use the most advanced speech technologies to quickly create IVR applications that seamlessly communicate with their callers.
Call routing, notifications, payment processing, order-taking hotlines, surveys, time tracking: Fuse is flexible enough to easily do them all and much more. Sign up for a free account and get started immediately with one of our many application templates.
Create and share apps in the cloud with other users, search from our library of templates, and deploy apps to phone numbers in 75 countries—all from a single interface.
Design and build, then iterate rapidly. Fuse’s powerful visual mapping tool shows you how users interact with your apps—highlighting their path through the call flow for you on-screen, in real time.
Fuse is an open platform with open APIs. Quickly and seamlessly link your IVR application to the internet, your network, your database, and your business.