For Business > Payment Processing
Phones allow people 24/7 access to billing information and payment options. Adding self-service voice payments lets companies expand their payment portfolio in a cost-effective way, adding real value and high ROI.
Automating payments using interactive voice response (IVR) dramatically improves efficiency and lowers overall customer service costs. Plum’s cloud voice communications platform lets you add easy-to-use voice payment applications. It is also PCI-DSS compliant, so your customers’ sensitive data is always safe. This combination of reliability and security means that you can complete more payments, more easily, which means a healthier bottom line.
Easily integrate your application with any payment gateways. Connecting to payment gateways through APIs saves time, money, and resources. Avoid feeling restricted to one payment gateway, and enjoy the power to effortlessly switch to the best option for your company.
Use the VoiceTrends analytics toolkit to ensure that callers have a great experience when making payments. VoiceTrends lets you monitor application performance and track user trends to optimize apps for efficiency and user-friendliness.
Protect sensitive customer information and your brand with Plum’s secure, compliant infrastructure. Plum DEV is certified PCI DSS Level 1, and resides in physically secure, geographically dispersed, Class A data centers, all fed by Tier 1 redundant telecom infrastructure.
Plum’s cloud platform is designed to scale automatically, whether call increases come from natural growth or call spikes. Coupled with a 100% uptime guarantee, companies can process every payment call they receive, 24/7/365.
Take advantage of Plum’s cutting edge, feature rich development platform to customize every aspect of your IVR payment processing application. Plum lets you design a solution that fits the specific needs of your company, rather than retrofitting a turn-key, out-of-the-box product.
Automate transactions with a secure and easy-to-use voice application.