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IVR SOLUTIONS FOR BUSINESSFor businesses that demand high-performance, versatile, and scalable Interactive Voice Response, Plum Voice offers a combination of our own VoiceXML technology and complete professional services. We deliver telephony automation solutions that enable companies to exceed their goals and streamline their processes. |
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Reliable, scalable, and pre-configured to meet custom specifications, Plum IVR Servers include all necessary software and hardware for swift deployment of IVR applications.
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The Plum Professional Services team designs, builds, deploys, and manages IVR systems and applications for businesses of all sizes and industries, from all around the world.
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With Plum Survey, you can design your survey online and instantly deliver it over the web and the phone. Automate calls and analyze responses, all with one simple tool.
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LATEST NEWS
Floodlight Integrates with Social/Business Networking Media
Floodlight was recently featured in a WebWire article that mentions the improvement of the survey tool by integrating with Facebook and Twitter. Through this improvement, Floodlight is now able to distribute surveys via phone, web, mobile device, or social and business networking media.
For more information on this article, please see here. Read More
Plum Survey 1.6 release now into production
The 1.6 release of Plum Survey is now in production. The new features that have been added to this release are:
1) Transcription of recordings for the "comments" type question: With this feature, you would be able to have recordings for "comments" questions transcribed so you would be able to view them in text form when viewing survey responses.
2) Sharing survey responses: With this feature, you have the option of sharing survey responses and report data with other survey accounts for them to view.
If you are interested in these features, please contact your sales representative to have these features enabled for you. Read More
VXML DEVELOPMENT
<item> « tag of the day
Each alternative expansion of a <one-of> block is contained in an <item> element.
Read More BLOG
Birth of Social Media Censorship
We have a conundrum on our hands. With the rise of social media, anyone with an Internet connection can spread their views all over the globe. Which poses a problem, for free-speech nations as well as suppressed-speech nations.
Today, Twitter announced that it will censor tweets if governments ask for it. It’s kind … Read More
Everyone Cross Your Fingers
Here at Plum, the very nature of our business is dependent on being informed of the latest, greatest, most cutting-edge technology. Our IVR technology can perform myriad functions, and we can build and construct almost any type of technology our customers request. The almost is the caveat, and some technology simply hasn’t been … Read More
And the Google List Goes On
Google’s Dirty Laundry List
Digital Family Calendar
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