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Write VoiceXML applications incorporating SMS, automatic speech recognition, and speech synthesis. Refine your application with sophisticated call analytics.

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Leave the code behind. Construct voice applications with a visual drag-and-drop editor that runs in your web browser.

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Create and disseminate surveys to anyone anywhere on any device. Analyze the results immediately with intuitive reporting tools.

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New Report Featuring Gartner Research

Plum Voice published a new report on taking a more active role in your voice-based customer service, ensuring high-performance results by separating IVR and live-agent processes, and multi-sourcing ca


Reward Your Way to Better Call Center Performance

Share This: To truly become customer-centric, and service-oriented, takes more than just talk. This should come as no surprise. There is no shortage of good