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Communication Platforms for Mission-Critical Customer Interactions.

Strike the right balance between self-service automation and excellent customer experiences.

Cloud IVR

Scale up to the capacity and resilience of a massive dedicated infrastructure with none of the operational headaches.

Messaging

Proactively reach your customers by voice or by text. Send mass alerts or individualized messages and notifications.

Improve Customer Service

Empower your customers with self-service voice applications, to provide on-demand access to information.

Complimentary Report

Separating IVR and live-agent processes with a multi-sourced strategy for added control & improved call center ROI.

Join Plum’s Developer Community

Try our products for free. Plum is committed to open standards, open platforms, and open communication for and with our community of over 90,000 users.

Plum DEV

Build elegant voice and messaging applications and refine user experience with sophisticated call analytics.

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Plum Fuse

Leave the code behind. Construct voice applications with a visual drag-and-drop editor that runs in your web browser.

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Plum Insight

Create IVR surveys and VoC programs to easily collect feedback and extend customer experience management into the contact center.

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Plum offers customized communications to our customers. Get in touch with a sales expert for more information.