Strike the right balance between self-service automation and excellent customer experiences.
Secure, reliable, scalable communication platforms kept up-to-date with the latest tools and analytics.
Proactively reach your customers by voice or by text. Send mass alerts or individualized messages and notifications.
Empower your customers with self-service voice applications to answer inquires 24x7x356.
Separating IVR and live-agent processes with a multi-sourced strategy for added control and improved call center ROI.
Try our products for free. Plum is committed to open standards, open platforms, and open communication for and with our community of over 90,000 users.
Build elegant voice and messaging applications and refine user experience with sophisticated call analytics.Get Started
Leave the code behind. Construct voice applications with a visual drag-and-drop editor that runs in your web browser.Get Started
Create IVR surveys and VoC programs to easily collect feedback and extend customer experience management into the contact center.Get Started
We'd love to learn more about your needs and help you find a solution. Get in touch with a sales expert.