US: 800.995.PLUM UK: 0845.355.3330
IVR SOLUTIONS FOR BUSINESSFor businesses that demand high-performance, versatile, and scalable Interactive Voice Response, Plum Voice offers a combination of our own VoiceXML technology and complete professional services. We deliver telephony automation solutions that enable companies to exceed their goals and streamline their processes. |
 |
 |
|
Reliable, scalable, and pre-configured to meet custom specifications, Plum IVR Servers include all necessary software and hardware for swift deployment of IVR applications.
 Read More
|
The Plum Professional Services team designs, builds, deploys, and manages IVR systems and applications for businesses of all sizes and industries, from all around the world.
Read More
|
With Plum Survey, you can design your survey online and instantly deliver it over the web and the phone. Automate calls and analyze responses, all with one simple tool.
Read More
|
LATEST NEWS
QuickFuse Featured in VUC Talk Show
Today, QuickFuse was featured in a talk show for VOIP Users Conference. Andrew Kuan spent an hour on the show for a Q&A session with multiple guests, talking about the benefits and features of QuickFuse. For more information or to try out a demo, you can go to the QuickFuse page. Read More
Plum Survey 1.6 release now into production
The 1.6 release of Plum Survey is now in production. The new features that have been added to this release are:
1) Transcription of recordings for the "comments" type question: With this feature, you would be able to have recordings for "comments" questions transcribed so you would be able to view them in text form when viewing survey responses.
2) Sharing survey responses: With this feature, you have the option of sharing survey responses and report data with other survey accounts for them to view.
If you are interested in these features, please contact your sales representative to have these features enabled for you. Read More
IVR BLOG
Back to School and IVR
From pre-school to PhD programs, back-to-school time is quickly creeping up on everyone. The beginning of the school year is always an exciting time for all involved, but can quickly become burdensome and frustrating when necessary information is not made readily available to students and their parents. From classroom supply lists to registration information, students … Read More
VoiceXML and tags
The <data> element is a VoiceXML tag that was introduced as part of the VoiceXML 2.1 specification. It is used to query a database through XML and provides a way for a server side script to return a specific data format. The <data> tag performs a GET or POST request to a remote script. That … Read More
IVR Contributing to the Organization of Inboxes Worldwide!
IVR and the Concert Going Experience
Callee Type Detection for Outbound IVR
| © 2008 The Plum Group, Inc. |
