The leading independent IVR company.
More options, more uptime, more support.
Reach more respondents. Collect actionable feedback from any device.
High-performance IVR for high-volume contact centers.
Scale up to the capacity and resilience of a massive dedicated infrastructure with none of the operational headaches.
Bring a server "home" and count on Plum operations to remotely support your onsite system.
Empower your customers with self-service applications, so they get information on-demand.
Proactively reach your customers by voice or by text. Send mass alerts or individualized messages.
Keep your workforce constantly connected and automate routine HR business processes.
Refine your business strategy by collecting feedback from customers and employees wherever they may be.
Choose the right tool for you: build applications with our visual development tool or write code in VoiceXML.
Powerful, flexible, secure, and stable. Harness the most robust voice communications platform available with the full capabilities of VoiceXML, SMS and advanced call analytics.
Unify your company's communications—voice, email, SMS, Twitter and Facebook -- with Plum Fuse: it’s easy to use because of its innovative drag-and-drop user interface and it's easy to manage because it's powered by the Plum Cloud.
A supercharged survey platform for all of today’s communication mediums. Plum Survey goes beyond the typical. It’s the original design once, deploy anywhere survey platform. With its unique yet familiar authoring tool, you can easily create surveys for nearly any data collection mode—phone, web, mobile, social media.
Colocated at your site, on your infrastructure, and managed 24 hours a day, 365 days a year by Plum engineers, Plum iOn is your dedicated server running a local instance of the Plum DEV toolset.
Try our products for free. Plum is committed to open standards, open platforms, and open communication for and with our 80,000+ users.
Write VoiceXML applications incorporating SMS, automatic speech recognition, and speech synthesis. Refine your application with sophisticated call analytics.
Leave the code behind. Construct voice applications with a visual drag-and-drop editor that runs in your web browser.
Create and disseminate surveys to anyone anywhere on any device. Analyze the results immediately with intuitive reporting tools.
Try out the Plum IVR Hosting Suite for 30-days with 200 free minutes of usage. Your account will have access to the same features available to all of our premium subscribers.
Plum Voice just completed a SOC 2 audit for the period from April 1, 2014 to June 30, 2014. This audit was an examination of the suitability of the design and operating effectiveness of controls to me
Share This: Most customers use self-service to get in and out quickly, so it’s no surprise when they don’t want to do a post-call survey.