Onsite or in the cloud. Do it yourself or let Plum do it for you. We have the right system and deployment option for your company.
To make sure you get the right solution, Plum offers consulting and professional services. Whether you want help with telecom and user-interface design or you need Plum to build your entire application on one of our unique products.
Flexibility and Power. Leverage all the capabilities of our VoiceXML platform. You’re only limited by your knowledge of VoiceXML.
Drag and drop. Create and deploy IVR apps in minutes—no tech expertise necessary. Fuse is Plum’s web GUI tool.
Full control. Manage your own IVR servers onsite. But you don’t have to go it alone—Plum takes a managed service approach to onsite servers, providing our iOn customers access to the same support team that stands behind every server, service, and tool in our datacenters.
Design, deliver, analyze. Build a survey with 17 different question types and a custom look and feel—easily. Send it out via phone or web, social media, mobile or email.
Measure, analyze and improve. Run analytics designed specifically for IVR—without being an IVR expert. Let VoiceTrends identify and log the data you need to optimize your voice applications for an excellent customer experience.