Plum’s Product Suite is Designed to Balance High Automation with High Customer Satisfaction
Plum’s voice communications products cater to every development need. Whether you have in-house developers or engineers who code, tech savvy personnel that can drag-and-drop, or simply want to outsource app development to Plum’s experts, our products match your resources.
Enjoy the unmatched power and flexibility of Plum’s secure, cloud communications platform to enable applications that automate contact center and business processes, increase efficiency, and improve customer service.
Unmatched security, streamlined application development, and easy lifecycle management make Fuse+, Plum's intuitive, visual call-flow editor, the best way to create powerful communications applications, all without writing a line of code.
The Plum DEV platform lets developers code in VoiceXML, allowing for complete control when building powerful and flexible applications that automate frequent communications.
Extend Voice of the Customer programs into the contact center with Plum’s Insight platform. Omni-channel communications facilitate customer surveys anywhere and robust reporting eases data analysis.
VoiceTrends is an analytics toolkit built specifically for voice applications. It provides advanced usage and performance analytics and robust reporting, allowing businesses to monitor, optimize, and improve communications applications.