Conversational AI

chatbbot conversation

What To Consider when Looking for an AI Chatbot Builder

Are you looking to build a chatbot? If you have started your search, you know that there are a number of options and you probably already realize that a chatbot will lead to growth. Whether your customer support team is stretched too thin, you need more leads, or you are looking to provide your customers …

What To Consider when Looking for an AI Chatbot Builder Read More »

How Conversational AI Can Help Insurance Companies Attract and Retain Customers

Insurance customers keep insurance companies busy! From filing claims, making payments, and inquiring about quotes—there’s never a shortage of customer traffic. Conversational AI with Natural Language Processing (NLP) can help insurance companies streamline processes, improve customer service, increase workflow efficiency, and lower overall costs. Here’s how you can attract new customers and retain current customers …

How Conversational AI Can Help Insurance Companies Attract and Retain Customers Read More »

Patient and doctor use smartphone

Top Applications of NLP Software in Healthcare

Natural Language Processing (NLP) helps computers understand the meaning, intent and sentiment behind a conversation. NLP is the modern technology that is responsible for computer software that translates text and responds in real-time. Natural Language Processing is commonly used in business solutions and processes to improve efficiency or streamline customer support. Conversational AI apps use …

Top Applications of NLP Software in Healthcare Read More »

How Conversational AI Software Is Used In Customer Service

The new age of customer service is becoming the age of Conversational AI. Companies large and small often struggle with delivering the best customer service possible. The quality of your customer service reflects upon your brand and can make or break your customer retention or acquisition efforts. From call handling times and hold times, to …

How Conversational AI Software Is Used In Customer Service Read More »