Search for: IVR Systems, Conversational AI & Voice Automation Blogs Announcing our New Website… By Jaime Bailey Best Practices for Using Plum Voice in a Crisis By Rebecca Burdick The Solution That Can Bridge Your Fragmented Business Communications By Jaime Bailey The Automation Powerhouse of the Contact Center By Kit Sekelsky A Six-Part Checklist For Voice Self-Service: Are You Marking Off All The Right Boxes? By PlumMarketing Spring Cleaning for Your IVR Leads to Blooming Customer Relationships By Jaime Bailey To Address Caller Frustration, Focus on CX, Not Cutting Costs By PlumMarketing How IVR could have Prevented the 2020 Iowa Caucus Breakdown By Jason Myers The Customer Service Automation Tool You Need At Your Healthcare Facility By PlumMarketing Customer Service Automation in Banking – A 2020 Update By Jaime Bailey New Year, New IVR? Four things to do to Improve your IVR and Customer Service in the New Year By Jason Myers AI: Is it Something You Want or Something You Need? By Jason Myers « Previous 1 … 4 5 6 7 8 … 20 Next » Teleo Capital Merges SharpenCX and Plum Voice By Dylan Teal Conversational AI Voice Chatbot Solutions By Dylan Teal What Are Large Language Models? By Dylan Teal Generative AI – Transforming Interactive Voice Response By Dylan Teal Bulk Upload Audio Prompts By Dylan Teal 7 Solutions to Reduce Hospital Readmission Rates By Dylan Teal A Beginner’s Guide to HIPAA and PCI-DSS Compliance By Dylan Teal Adding Voice Biometrics Security is as Easy as A-P-I By PlumMarketing What is Natural Language Processing (NLP)? By Dylan Teal Plum Fuse Pre-Built Template Center By Dylan Teal Plum Chat – What is a Chatbot? By Dylan Teal What To Consider when Looking for an AI Chatbot Builder By Dylan Teal 1 2 3 … 20 Next »