Search for: Plum Voice - CPaaS, Voice Automation Blogs and more Protect Your IVR from Attacks with One Simple Tool By Jason Myers Why Using IVR Software for Payment Processing Makes Sense By Jason Myers What are Intelligent Virtual Agents and How Can They Improve CX? By PlumMarketing Improving Healthcare Communications with Cloud IVR By Jason Myers 3 Ways Utility Companies Can Improve the Use of Their Voice Channel By PlumMarketing Giving a Voice to Customer Experience By Jason Myers Announcing our New Website… By Jaime Bailey Best Practices for Using Plum Voice in a Crisis By Rebecca Burdick The Solution That Can Bridge Your Fragmented Business Communications By Jaime Bailey The Automation Powerhouse of the Contact Center By Katie Sekelsky A Six-Part Checklist For Voice Self-Service: Are You Marking Off All The Right Boxes? By PlumMarketing Spring Cleaning for Your IVR Leads to Blooming Customer Relationships By Jaime Bailey « Previous 1 … 3 4 5 6 7 … 20 Next » What is Natural Language Processing (NLP)? By Dylan Teal Plum Fuse Pre-Built Template Center By Dylan Teal Plum Chat – What is a Chatbot? By Dylan Teal What To Consider when Looking for an AI Chatbot Builder By Dylan Teal Benefits of AI Chatbots in Customer Service By Dylan Teal 6 Considerations in Outsourcing IVR By Dylan Teal How Conversational AI Can Help Insurance Companies Attract and Retain Customers By PlumMarketing How Utility Companies Use Conversational AI By PlumMarketing 5 NLP Software Applications in Banking By PlumMarketing How To Build An Integrated NLP Call Center By PlumMarketing Top Applications of NLP Software in Healthcare By PlumMarketing How Conversational AI Software Is Used In Customer Service By PlumMarketing 1 2 3 … 20 Next »
Fuse - Low-Code Programmable GUI Environment
Chat - Omni-channel communication with chatbots
Conversational AI - Understand caller intent
DEV - Programmable voice platform for dynamic, complex, and secure apps
Insight - Omni-channel survey creator
Message - Enterprise-Level SMS Campaign Management Platform
Professional Services - Accelerate deployment for rapid ROI
SecureAssistant - Agent-present virtual voice assistant for secure payments
VoiceTrends - Analytics for voice applications
Account Inquiries & FAQs - Handle repetitive queries with ease
Card Activations & Servicing - Improve card profitability
Mobile Workforce Reporting - Automate timekeeping processes over the phone
Notifications & Reminders - Leverage voice dialogs and SMS to get the word out
Payments - Process secure customer payments over the phone
Surveys - Build voice surveys in minutes
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