For those of you who saw yesterday’s episode of Lost, the episode centered around Sawyer’s current life on the island and his alternate timeline life of being a cop. During the episode, we see Sawyer making numerous phone calls looking for an Anthony Cooper.
As I watched Sawyer make these calls, I thought to myself that it would be a whole lot better if Sawyer used IVR to speed up this process. Instead of calling every Anthony Cooper in the phone book, he could’ve set up an IVR outbound application to call out to each Anthony Cooper with whatever prompt messages he wanted to send to them.
Just another random thought on how IVR could be used to help the characters of Lost.
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